Back Office & Staff Room Guide

Internal documentation

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Internal Guide

Back Office & Staff Room

A complete reference for every feature in the Back Office and The Staff Room — what each tool does, how to use it, and who can access it.

Introduction

What this guide covers and who it's for.

About this guide

This page documents every feature available inside the Back Office (the staff management area) and The Staff Room (the day-to-day team portal). It's intended for team leaders, managers, and admins who need a reference for what each tool does and how to use it.

How to access

Sign in at /login with your staff account, then head to /admin. Admins land on the dashboard; other staff are redirected to The Staff Room. This guide page itself lives at /guide — it's intentionally not linked in the public website navigation so only people who know the address can find it.

Roles & permissions

Your account role (admin, manager, or user) plus any granular permissions assigned by an admin determine which sections you can see. If a feature is greyed out or missing, you likely don't have permission — contact an admin via User Access.